The information listed below is subject to change. Please review the course syllabus within your online course at the start of class.
The competencies you will demonstrate in this course are as follows:
Outcomes | Competencies | |
---|---|---|
1 | Describe essential part of a computer or mobile device. | II |
2 | Describe hardware, software, and firmware. | II, IV |
3 | Describe the COMPTIA six-step troubleshooting theory. | I |
4 | Describe BIOS/UEFI configuration. | IV, V |
5 | Describe flash upgrade BIOS. | IV, V |
6 | Outline BIOS/UEFI diagnostics. | IV, V |
7 | Describe ATX, ITX, and smaller sizes. | II, III |
8 | Identify expansion slot types. | II, III |
9 | Describe RAM, CPU, and chipset sockets. | II, III |
Outcomes | Competencies | |
---|---|---|
1 | Describe memory upgrade considerations. | II |
2 | Identify RAM, SO-DIMM vs. DIMM | II |
3 | Describe installing memory. | II |
4 | Describe installing video cards. | II |
5 | Describe installing network cards. | II |
6 | Describe installing USB cards. | II |
7 | Describe optical drive features and capacities. | II |
8 | Identify magnetic hard disk drives. | II |
9 | Identify flash drives, SSD, and hot swappable drives. | II |
Outcomes | Competencies | |
---|---|---|
1 | Describe processor characteristics. | II |
2 | Describe socket types. | II |
3 | Describe CPU installation and cooling. | II |
4 | Describe rear panel port clusters. | II |
5 | Describe USB, FireWire (IEEE 1394), SATA and eSATA. | II |
6 | Identify video, audio, and PS/2 interfaces. | II |
7 | Identify custom PC configurations and onboard components. | II |
8 | Describe installing power supplies, input/output devices. | II |
9 | Identify display types and settings and features. | II |
Outcomes | Competencies | |
---|---|---|
1 | Define laser printers, inkjet, thermal, impact, and virtual printers. | II, VI |
2 | Describe installing and configuring your printer or multifunction device. | II, VI |
3 | Describe maintaining data privacy. | V |
4 | Identify network cable and connector types and characteristics. | II, VIII |
5 | Describe TCP and UDP ports and protocols. | V, VII |
6 | Describe WiFi network and encryption standards. | VIII |
7 | Identify internet and network connection types. | V, VII |
8 | Describe installing, replacing, displaying, and configuring laptop components. | II, III |
9 | Identify characteristics of other mobile devices. | III |
10 | Describe accessories and ports used by other mobile devices. | II |
11 | Describe troubleshooting motherboard, RAM, CPU, and power issues. | II, III |
12 | Describe troubleshooting hard drives and RAID arrays. | II, III |
13 | Describe troubleshooting video, networks and printers. | II, III |
Outcomes | Competencies | |
---|---|---|
1 | Describe differences between Windows versions and file systems. | V |
2 | Describe boot methods, partitioning and installation types. | IV, V |
3 | Describe configuring Windows during/after installation. | V |
4 | Describe Admin and Command-Line tools. | V |
5 | Describe Task Manager and MSCONFIG. | V |
6 | Describe System Utilities and Control Panel. | V |
7 | Describe domain setups, Admin and Network Shares. | V, VII |
8 | Describe printer sharing versus network printer mapping | V, VI |
9 | Describe establish networking, proxy settings, and firewall settings. | V, VII |
10 | Describe network card properties. | VII |
The semester schedule for this course may be 15 weeks or 10 weeks in duration. Based on the course format, this table shows the approximate amount of time you should plan to spend per week on this course. This includes time to read/listen to the online content, participate in discussion forums, complete all assignments, and study the course material.
For accelerated courses, the amount of time required per week is greater. Note that regardless of course format, the course material is the same and all course competencies, module outcomes, and assignments will be covered.
Course Credit Hours | Course Format (Duration) | Pace Relative to a 15 Week Course | Course Activity Hours | Student Learning Hours Per Week |
---|---|---|---|---|
4 | 15 Weeks | - | 180 | 11.5 to 12.5 |
4 | 10 Weeks | 1.5x faster | 180 | 17 to 19 |
Aside from typical reading assignments, this course has the following (Please Note: This list is subject to change based on the discretion of the instructor facilitating this course.):
Assignment | Points | Percentage |
---|---|---|
Discussions (10 @ 30 points each) | 300 | 30% |
Quizzes (14 @ 10 points each) | 140 | 14% |
Labs (14 chapters @ 25 points per chapter) | 350 | 35% |
Capstone - uCertify Certification Practice Exam | 210 | 21% |
TOTAL | 1000 | 100% |
CCCOnline goes to great lengths to assure the quality of your online learning experience. You can expect the following from our courses: